On WordPress.com we all have the option to add polls and surveys. Done well, they can give us valuable feedback. Done badly, they can be irritating, provide meaningless or misleading information, and can even change our visitors’ opinions for the worse. Don’t believe me? Here’s an example many of us will have seen on WordPress. Ever clicked on ‘Visit the old stats page’? The first thing you’ll see is a poll. A poorly worded one:
Why do you prefer this Stats page?
- It’s faster
- It shows more information
- It’s less confusing
- I’m used to it
I don’t prefer the old stats page. I click the old stats button once in a while because it’s temptingly placed at the bottom of my stats. I remember vaguely that there’s something extra on the old stats, but don’t recall what it might be. Continue reading “Polls and surveys – are they irritating or enlightening?”