Winter garden: Gresgarth Hall

I promised to share more pictures from my most recent visit to Gresgarth Hall – here they are. I’ve tried to give you a quick private tour of this lovely winter garden.

Pink hellebores

It’s not often I’ve had the chance to see so many mature hellebores flowering. I wanted to try to capture a different impression of these generous plants than a picture of just one single flower can convey.

Hellebore with many flowers Continue reading “Winter garden: Gresgarth Hall”

Negative online reviews: how to respond like a pro

It may feel heartbreaking to receive a bad review or negative comments when you’re writing as a private individual; if you’re a company, dedicated to providing an excellent product, experience or service, negative reviews could hit your bottom line.

Your first reaction may be that the review is unfair, but take a deep breath. Think very carefully before posting a reply. See this as an intellectual challenge – your response will become part of your brand’s online DNA.  Continue reading “Negative online reviews: how to respond like a pro”